Reviews

7.5
Review score

Score Breakdown

Cleanliness
7.5
Comfort
6.8
Property location
9.2
Facilities
6.7
Staff
8.0
Value
7.0

Reviews

    caroline
    gb

    Review score

    5.8
    17 September 2018

    Central to all the sights but wouldn't stay again

    needs updating, wallpaper is very unique and ornate but is dirty. safe was broken so unable to use. air conditioning had no off switch, had to open a window to turn it off! Torn between the noise from the air con or outside to get to sleep. no amenities in room, no kettle, mini fridge also broken. mouldy shower curtains.
    central location. patio from room. standard continental breakfast.
    gb

    Review score

    8.8
    15 September 2018
    There are no comments available for this review.
    be

    Review score

    7.9
    11 September 2018
    There are no comments available for this review.
    au

    Review score

    9.6
    10 September 2018

    Nice and comfortable and great location.

    Many light switches and air conditioning unit switches broken. So didn’t attempt to turn off air conditioner (but worked great, room was at 21 degrees constantly). No porters and narrow stairs to take your luggage up but I’d imagine all of Venice is the same. Room small but manageable (open one suit case at a time). We had a large bag each and two smaller bags each.
    Great location and nice old charm. Great aircon and WiFi.
    Olivia
    fr

    Review score

    6.2
    8 September 2018

    The location is nice and safe and so the breakfast is ok but the room is dark and gloomy

    The smell, ni windows and dark room
    Breakfast is ok and their warm welcome
    James
    ie

    Review score

    7.9
    6 September 2018
    There are no comments available for this review.
    Vanessa
    za

    Review score

    5.8
    5 September 2018
    The breakfast choices were limited and the air conditioning left a lot to be desired.
    The location of the hotel is amazing. It is central and close to water transport which is necessary when staying in Venice.
    Peter
    gb

    Review score

    7.5
    27 August 2018

    Fantastic location, good breakfast and helpful staff.

    Tea/coffee making facilities in the room would have made this a better experience
    The room was very clean and well presented. The staff were friendly and helpful and the location was fantastic.
    Paul
    ca

    Review score

    7.9
    26 August 2018

    Great location, good value for money

    Steep, narrow stairs to get to reception, then to room.
    Great location, very close to St. Mark's Square. Good breakfast. Helpful staff.
    Brenda
    gb

    Review score

    6.7
    25 August 2018

    Great location, close to everything.

    es

    Review score

    7.1
    23 August 2018

    Good location, breakfast should be improved

    Breakfast
    Location
    GAURAV
    in

    Review score

    6.7
    21 August 2018

    Good excellent location ,clean and small rooms

    I have stayed in many hotels this Breakfast was the most simplest possible one.Only break butter cheese and cornflakes.I am not sure but may be this standard is followed across all Venice.Hotel do not provide Multi pin sockets so was unable to charge my mobile bse i had charger which cannot be plugged in.Usually all standard hotels do have this minimal facility.
    Breakfast was not upto standards,just bread,croissant and milk cornflakes.Location is quite good but rooms are pretty small (don't expect big rooms in Venice any where else as well).You pay money only for location but if you ask me you can stay at another location with much lesser price.Frequency of boats is excellent and you can reach here within 15-20 min from any other location.Night boats starts at 3:30 and you can reach airport by 5 AM if you have early morning flight. Bathroom and toilet is quite clean .AC temperature is controlled by person sitting at reception.You can walk through narrow lanes and can find real feel of Venice. Location is quite simple ,from airport take bus until piazza roma ,then boat till St Zaccaria (frequency is too good).Hotel is 150 mtr away.
    frances
    au

    Review score

    9.2
    21 August 2018
    aircon could have worked better
    The location was great
    Chirag
    au

    Review score

    3.5
    19 August 2018

    Worst hotel we've ever stayed at. Most arrogant staff.

    Cons: I wish there was a negative rating which this hotel truly deserves. There was NO WATER in the hotel in the morning for us to get ready. Imagine a hotel with no water. The guy at the reception behaved extremely rudely and offered no help. I've recorded the entire conversation. The staff is extremely rude. No lifts You can't control the ac, have to call the reception every time to turn on/off, forget about the temperature settings. Bathroom flush not working and the reception staff gave a workaround very casually without even apologising. I read another review mentioning same issue which means the staff knows about it but do not care to fix it. Pathetic breakfast and just enough seats to accommodate 2-3 small families. The decor is a disappointing attempt towards venetian style with century old rugs. Most hotels in Venice are tiny and crammed but I'm sure they compensate it with a good hospitality and a smile.
    None apart from the location. Please don't waste your money on this hotel, if you run into issues with your room then you'll have to live with it.
    gb

    Review score

    6.7
    19 August 2018
    Bed was a bit uncomfortable as I could feel the springs. Dust on the towel rail in the bathroom. Hair on the bed cover. Tap on bathroom sink old and gritty - should be changed.
    Readiness of staff in meeting customer's needs. Great location. Good breakfast.
    Abs Elmaz
    au

    Review score

    8.3
    16 August 2018

    Small room in a great part of Venice

    No lift (and very narrow stairs), we were only on level 2 so it was fine but if you have kids and travel with a lot of suitcases just be cautious. The room was a bit outdated but.. it was very clean. The breakfast was ok, small selection but still enough.
    The bathroom had been renovated recently and was very nice and clean. The wifi was surprisingly good. Location was great, you can take the water ferry from the airport and it takes you to within 200meters of this hotel.
    Betül
    tr

    Review score

    9.2
    17 September 2018

    Excellent Location!

    Walls were covered with fabric, which looks very old-fashioned and depressing.
    Location is the best. You stay at the heart of Venice, like literally. All stuff speaking good English. It is rare in Italy! Breakfast was nice. My room had a little balcony which was really cute. Wonderful price/performance ratio.
    FERNANDO
    br

    Review score

    7.1
    12 September 2018
    The room was very small and bad lighted. Actually, there is not common spaces in the hotel. The breakfast could be better.
    The best is the location, which is excellent, very close to San Marco And San Marco-Zacaria station. The staff is very helpful.
    Dianna
    au

    Review score

    8.8
    28 August 2018
    No lift
    Location excellent.
    Amna
    ae

    Review score

    9.6
    27 August 2018

    Thanks for staff

    I like the air condition in the room 😍
    the place was in center 😍
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